Frequently asked questions

Yes. You choose where your vehicle is repaired. Your insurance company may suggest shops, but you can bring your car to Finish Pros in Dallas or Marietta and we will work with your insurer on the claim. #

We work with all insurance companies. Whether your claim is through your own policy or the other driver's, bring your claim number and we handle the rest with the adjuster. #

Yes. Bring your insurance estimate to either location. We review it against the actual damage and contact your insurer if additional repairs are needed. #

Yes. On an insurance repair you pay your deductible to the shop when you pick up your vehicle, and your insurance company pays the rest of the approved repair cost. #

Yes. Finish Pros can apply your insurance repair dollars toward an overall paint service, so instead of repairing one panel you can make the entire vehicle look new again. Ask about it when you get your estimate. #

We document the hidden damage with photos and submit a supplement to your insurance company for approval before doing the extra work. You are kept informed throughout. #

When another driver is at fault, their insurance company normally pays for your repairs. Give us their claim number and we work directly with their adjuster. #

Get a free estimate first. If the repair costs less than or close to your deductible, paying out of pocket is often the better choice. We will give you a written estimate so you can decide. #

No. You can bring your vehicle to Finish Pros right away. We can write the estimate and coordinate with your insurance company on inspection. #

That depends on your policy or, if another driver was at fault, their policy. We work with Enterprise Rent-A-Car to help you arrange a rental while your vehicle is in the shop. #

Yes. Finish Pros gives free written estimates at both our Dallas and Marietta shops, and we will walk you through several options to make your car look new again. #

No. Stop by either location Monday through Friday, 8:30 AM to 6:00 PM, for a free written estimate. You can also call ahead or request an estimate online. #

Most estimates are written while you wait. Larger collision damage can take longer to inspect thoroughly. #

You can send photos through our online estimate request to get a rough idea of cost. A final written estimate requires seeing the vehicle in person, because damage behind panels often does not show in photos. #

It depends on the vehicle size, its current condition, and the package you choose. Finish Pros offers several paint service levels to fit different budgets; a free estimate gives you an exact price. #

Minor bumper scuffs and scratches are usually one of the most economical repairs we do, and often cost less than an insurance deductible. Stop by for a free estimate to get an exact price. #

Call either shop to confirm accepted payment methods before pickup. #

Yes. Bring it in and we will write our own free estimate so you can compare the work included, not just the price. #

Every Finish Pros paint job uses a factory-style basecoat/clearcoat system: a color coat for the exact shade, protected by a clear coat for gloss and durability. We do not offer cheaper single-stage paint shortcuts. #

Yes. We match your vehicle's factory paint code and blend into neighboring panels so the repaired area matches the rest of the car. #

Yes. Finish Pros offers color changes. Ask during your estimate which areas (door jambs, under the hood, trunk) are included at each package level. #

Yes. We offer paint services at several quality and price levels so you can choose what fits your budget, and every level uses a basecoat/clearcoat finish. #

Yes. Peeling or faded clear coat cannot be polished out; the affected panels must be sanded and refinished. We can refinish just the damaged panels or repaint the whole vehicle. #

Yes. We refinish single panels such as a door, fender, or hood and blend the color into the surrounding panels so the repair does not show. #

Your painter will give you care instructions at pickup. As a general rule, avoid automatic car washes and waxing for the first several weeks while the finish fully cures; gentle hand washing is fine. #

Often, yes. A fresh paint job can make a mechanically sound older vehicle look new for far less than a replacement, and it protects the body from rust. We will give you honest options at your free estimate. #

Yes. Finish Pros repairs cars, trucks, and SUVs of all makes and models at both our Dallas and Marietta locations. #

Call either shop to discuss structural repairs. Our I-CAR certified technicians will inspect the vehicle and explain the repair plan in your estimate. #

Our goal is that no one can. We repair to factory specifications, match the factory color, and blend paint into adjacent panels so the repair is invisible. #

Make sure everyone is safe, call the police if required, exchange insurance information, and take photos. Then report the claim to your insurer and bring the vehicle to Finish Pros for a free estimate. #

Have it towed directly to our Dallas or Marietta shop. Call us and we will help you coordinate the tow and the insurance claim. #

Parts depend on your insurance policy and your preference. We explain which parts are being used on your estimate so you know what is going on your car. #

Yes. Modern bumpers and windshields often hold cameras and sensors. We note these on your estimate so the repair plan accounts for them. #

Yes. Finish Pros is I-CAR certified. I-CAR is the collision industry's training organization, and certification means our technicians train on current repair methods for today's vehicles. #

It depends on the damage, parts availability, and insurance approval. Minor repairs can take a few days; larger collisions take longer. Your estimate includes an expected completion time, and we update you if it changes. #

Timing depends on the package and how much prep the vehicle needs. We give you an expected completion date when you book. #

Both Finish Pros shops are open Monday through Friday, 8:30 AM to 6:00 PM. #

No. Both shops are open Monday through Friday, 8:30 AM to 6:00 PM. Call ahead if you need to arrange a drop-off. #

Yes. Finish Pros works with Enterprise Rent-A-Car to help you arrange a rental while your vehicle is being repaired. #

We contact you when your vehicle is ready and if anything changes the completion date. You can also call your shop anytime for a status update. #

Yes. Finish Pros backs its repairs with a limited lifetime warranty. Ask for the written warranty terms with your estimate. #

The warranty covers our workmanship on the repairs we perform. Your written warranty lists exactly what is covered and any exclusions; ask your shop for a copy. #

Finish Pros has been repairing and painting vehicles for 15 years. We are locally owned and operated, with shops in Dallas and Marietta, Georgia. #

No. Finish Pros is locally owned and operated, with two shops in Paulding and Cobb counties. #

Bring the vehicle back to the shop that did the repair. Covered workmanship issues are handled under our limited lifetime warranty. #

Paintless dent repair (PDR) removes dents by working the metal back into shape from behind the panel, with no filler and no repainting. It works when the paint is not cracked or chipped. #

Yes. Most hail damage can be repaired with paintless dent repair, which keeps your factory paint. Hail damage is often covered under comprehensive insurance. #

If the paint is cracked, chipped, or the dent is on a sharp body line or panel edge, it usually needs conventional repair and paint. Otherwise paintless dent repair may work. A free estimate will tell you which. #

Yes. Deep key scratches through the clear coat need the panel refinished and blended. Light scratches can sometimes be corrected with less work. Bring it in for a free estimate. #

Yes. Small door dings are often ideal for paintless dent repair, which is quick and leaves your factory paint untouched. #

Yes. Finish Pros repairs curb rash and refinishes the wheel so the damage disappears. #

Yes. We refinish wheels in a new color as well as restoring dull or peeling factory finishes. #

Often, yes. Many cracks and tears in plastic bumper covers can be repaired and refinished for less than replacement. We will tell you which option makes sense at your estimate. #

Finish Pros Dallas is at 540 Charles Hardy Parkway, Dallas, GA 30157. Call 770-966-2845. Open Monday through Friday, 8:30 AM to 6:00 PM. #

Finish Pros Marietta is at 1350 South Marietta Parkway, Marietta, GA 30067. Call 770-795-0323. Open Monday through Friday, 8:30 AM to 6:00 PM. #

Yes. Finish Pros Dallas, at 540 Charles Hardy Parkway, serves Hiram, Powder Springs, Rockmart, and the surrounding area with collision repair, auto painting, and dent repair. #

Yes. Finish Pros Marietta, at 1350 South Marietta Parkway, serves Smyrna, Kennesaw, Austell, Mableton, and East Cobb with collision repair, auto painting, and dent repair. #

Either. Both shops offer the same services, warranty, and free estimates. Choose whichever is closer: Dallas for Paulding County and west Cobb, Marietta for central and east Cobb. #

Finish Pros paints cars at both its Marietta shop (1350 South Marietta Parkway) and its Dallas shop (540 Charles Hardy Parkway), with free estimates and several budget-friendly paint packages. #